mobility-services

Mobility Services

eutronix, your premier European partner for mobility solutions.

From PDAs to smartphones, we offer expert technical support, repairs, and customized services across health, retail, and logistics sectors. Boost efficiency with our tailored hardware and software solutions.

Mobility Services

eutronix: Your top European partner for mobility solutions. From PDAs to smartphones, we provide expert technical support, repairs, and customized services across the healthcare, retail, and logistics sectors. Enhance efficiency with our tailored hardware and software solutions.

Technical Support

Demonstration

Repairs

Training & Configuration

Supported Brands

Supported Operating Systems

From Free Partner Services to Custom Contracts

Explore our tiered support options, ranging from complimentary partner services to tailored "à la carte" offerings and comprehensive subscription plans. Compare features to find your ideal support solution.

Free partner services include technical support, warranty repairs, as well as pre-sales advice and support.

Warranty repairs
Advice from our experts
Material demo
Technical assistance
Repair tracking

Paid services include advanced technical support, installations, maintenance, diagnostics and training. Out-of-warranty repairs require a quote, with a fee if refused, unless a replacement is purchased.

In-depth technical service:

Help with installation
Maintenance
Diagnostic assistance
Technical training on appointment
Help with staging & configuration
Out-of-warranty repairs (on quote)

Repair contracts, offered by manufacturers or eutronix for certain brands, offer coverage for 3 to 5 years. They include mobile device management (MDM) services, swaps and rapid replacements in the event of a malfunction.

Manufacturer repair contract

eutronix repair contract (Paceblade, Point Mobile, Unitech, Urovo)

Management contract for your mobile devices (MDM)

24-hour swap/replacement contract

Project management

eutronix support by monthly subscription (min. duration 3 years):

PaaS (Product As A Service)
“Swapscan” monthly subscription with operational device, complete repair, license, MDM support and replacement in 24 hours.

Need assistance with mobility services?

Get expert assistance quickly. Contact our dedicated helpdesk for prompt support.

Helpdesk Inquiry

Guarantees: Our Different Packages

Standard

1 year

Lead time*: 12 days
Manufacturing defects
Service portal
Free return**

Let's Talk

Enterprise

3 to 5 years

Lead time*: 5 days
Manufacturing defects
Service portal
Free return**
Normal Wear

Let's Talk

Premium

3 to 5 years

Lead time*: 5 days
Manufacturing defects
Service portal
Free return**
Normal wear
Accidental breakage

Let's Talk

Premium+

3 to 5 years

Lead time*: 5 days
Manufacturing defects
Service portal
Free return**
Normal wear
Accidental breakage
Free pick up**

Let's Talk

Flex

1 to 5 years

Lead time*: 5 days
Manufacturing defects
Service portal
Free return**
À la carte:
Normal wear
Accidental breakage
Free pick up
Change of device
Battery renewal

Let's Talk

* Lead time: in average business days, excluding transit
** Free return: we send you repaired material for free - Free pick up: we arrange pick up of defact material at your preferred location

Transport, Reconditioning & Financing

Optimize your operations with our flexible logistics, device refurbishment, and financial solutions. Reduce costs while maintaining cutting-edge technology.

Transportation Costs

Shipping using customer account

Return at eutronix's expense

Original packaging required

Refurbished Equipment

Option to purchase or rent reconditioned equipment

Availability: Contact Us

Financing & Leasing

Financing and leasing options available (min 100K€)

Verified by Dun & Bradstreet

Want to learn more about
our Mobility Services?

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Our team of experts is here to help you find the equipment that best meets your needs.